Invoice delivery options

You can receive your invoices in one of three ways:

• Email: Receive invoices directly in your inbox
• Print: Receive paper invoices by mail
• ePay: View and download invoices through our online portal

To enroll in or update your invoice delivery preferences, please contact our billing support team (directions are at the top right of your invoice).

Payment options

We offer multiple convenient payment methods:

• ACH/electronic funds transfer
• Credit card
• Check
• Wire transfer

Please refer to your invoice for detailed payment instructions, including remittance information, banking details, and mailing addresses. Payment instructions may vary by billing entity and invoice.

First Advantage is required to collect applicable sales tax unless valid exemption documentation is provided and approved.

If your organization is tax exempt, has a direct pay permit, or holds a valid resale/exemption certificate, please email a copy to Corptaxdept@fadv.com along with:

• Your billing account number (which you can find on your PDF invoice)
• The First Advantage legal entity (listed in the “Remit To” section of your invoice)

Exemption documentation must include the purchaser’s legal name, exemption/permit number, First Advantage as the seller, authorized signature, and applicable effective/expiration dates.

Incomplete, expired, or invalid documentation may not be accepted, and sales tax may continue to be charged until valid documentation is received and approved.