Workforce identity intelligence for gig

No Two Businesses Screen the Same Way. We’re Built for How You Onboard.

Onboard faster, mitigate potential fraud, and engage people at the volume and speed at which you operate.

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Industry Expertise

Solutions for Your Gig Model

How you engage workers and are regulated helps determine which solution you may consider. Regardless of your requirements, our solutions keep turnaround time and mitigation of potential fraud at the forefront.

High volume, regulated: delivery, ride-hail, on-demand staffing, consumer marketplaces.

What you need: to activate workers in minutes with assistance to flag potentially synthetic identities, or deepfake applicants.

What we give you: identity verification at the moment of activation, synthetic and duplicate-identity flagging, potential deepfake detection, API-first volume screening, and continuous criminal monitoring across a workforce in constant motion.

High volume, heavily regulated: healthcare staffing, EU transport post-Platform Work Directive, UK gig post-Right to Work.

What you need: to engage workers at volume while maintaining compliance.

What we give you: cross-jurisdictional regulatory compliance assistance in coordination, Right to Work, I-9 and E-Verify, credential verification, and continuous monitoring tuned to each location in which you operate.

Low volume, heavily regulated: financial services contracting, consulting, and specialist placements.

What you need: every engagement to hold up under scrutiny months after the decision.

What we give you: deep background, financial and sanctions checks, fully auditable documentation, and cooperation to assist in any review.

Low volume, regulated: professional and specialist freelancing, senior engineers, designers, fractional executives.

What you need: to know the person’s identity is verified has the qualifications they claim.

What we give you: identity intelligence, credential and education verification, and flagging of potential fraudulent documents such as diplomas as tax documentation.

Ride-hail and delivery drivers, in-home and care marketplaces, healthcare and locum staffing, transport and DOT-regulated fleets, professional and freelance platforms.

What you need: deep expertise in your specific gig vertical.

What we give you: screening built for your vertical, backed by industry experts.

Delivery worker scanning package
BUILDING TRUST AT SCALE

One Platform. Layered 
for Trust.

Background checks can no longer be ‘one and done’.

When onboarding is continuous, identity is digital, and the candidate’s identity needs to be verified, a one-time check at the point of engagement may no longer be sufficient. Our solutions work because they are layered.

Global and U.S. identity verification, ID document review, and liveness and biometric matching help with potential synthetic and duplicated identities.

Criminal, motor vehicle and driver, drug and occupational health, financial and business, credential and education, Form I-9, E-Verify, Right to Work, and sanctions and compliance, providing a single source of truth for candidate data.

Continuous criminal and driver monitoring, adverse media and social screening, and sanctions and credential re-checks, built around ongoing risk mitigation rather than the calendar.

100+ ATS and HCM integrations, API-first delivery, coverage across 200+ countries and territories, and day-one turnaround on high-volume checks, to keep systems simple and fast.

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BUILDING TRUST 

The Candidate Experience

In the gig industry, the candidate is the workforce. The screening experience is where you lose them, or don’t.

Every worker who abandons verification is a worker who never earns. For high-volume platforms, the completion rate at this step is a revenue number, not a UX nicety. The flow is built to keep candidates moving quickly.

  • Mobile-first with no app to download. Device-agnostic entry by link, QR code, or SMS lets candidates start in seconds on the phone already in their hand.
  • Embedded and seamless. Through our integration and APIs, the experience can stay inside your platform and brand, not handed off to a third party that breaks the funnel.
  • Visible and transparent. Clear status and next steps, so anxious candidates contact you less and complete more.

The result is higher completion, faster activation, and a lighter burden on your team.

Healthcare worker consulting with caregiver holding an infant
Beyond Technology

Identity Risk Review 

Not sure what solution suits your needs best or where your risk is? Benchmark against others.

The identity risk review tells us about your volume, regulatory footprint, the risks you’re seeing, and how your screening works today, then returns a snapshot of your model, where your architecture is strong, and where it was built for the platform you were two or three years ago. It’s a diagnostic, not a quote request, and the result is yours either way.

“Continuous criminal records monitoring in partnership with First Advantage is a critical component of Lyft’s driver screening program.”

Director, Legal and Regulatory Lyft

Global Leader

Why First Advantage?

Our advanced fulfillment systems will accelerate the turnaround times on your background criminal record checks. Approximately 90% of our U.S. criminal searches utilize intelligent automation to speed up the entire employment criminal background check process of searching for court records*.

The Thinking Behind the Platform 

The gig sector's hardest questions, answered in one place.

Get Started Today

Connect with our team of experts.

We’ll bring the architecture, the coverage, and the people who know your regulatory landscape. No generic demo.

*First Advantage as of 12/31/2025

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