CXO Joelle Smith Honored by Constellation Research

Global Transformation Efforts Resulted in Inclusion in BT150 for 2022

June 28, 2021

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We are excited to announce that Chief Experience Officer Joelle Smith was recently recognized by Constellation Research on its 2022 Business Transformation 150, an elite list of executives leading business transformation efforts around the globe.

Digital leaders have been greatly challenged this year by a perfect storm of disruptions due to COVID-19, generational shifts in the workforce, a hypercompetitive new customer experience landscape and the relentless march of exponential digital change, among other factors. The BT150 nomination process took these influences to heart this year to make sure the list genuinely reflects today’s world and leading trends.

Spearheading the Technology, Product and IT organizations, Joelle has transformed the organization from a process and technology perspective since taking the helm at the beginning of 2020. Joelle is committed to leading by example, and she partners with each person on her team to determine what outcome they’re working to achieve and then empowers them to drive toward that outcome. A colleague of Joelle’s shared, “Her teams see her as a true role model and visionary, and she has already driven the organization to tremendous success. I cannot wait to see what she’s able to deliver in the months and years to come.”

“In curating the next generation of Business Transformation 150 executives from our network, we emphasized those who are successfully navigating the historic challenges of the last year, while still effectively guiding their organizations to transform and evolve,” said Constellation Research’s VP and Principal Analyst, Dion Hinchcliffe. “I am excited to help them tell their stories to the world over the next year as we share from these leading lights in the digital world the many innovative ways they lifted their organizations up and propelled them into the future. I’m very proud of this year’s highly diverse group of BT150 inductees.”

Nominations from peers, industry influencers, technology vendors and analysts powered the six-month selection process. Each executive on the list demonstrates an understanding of how the business environment is transforming in response to digital and exponential technologies, and these leaders are actively preparing their companies to excel during and after the transformation.

The full listing of this year’s class can be found here.

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