About First Advantage
At First Advantage, it’s our mission to deliver innovative solutions and insights to help our clients manage risk and hire the best talent.
Insights to Hire with Confidence
Every day, we’re on a journey to help you Hire Smarter and Onboard Faster®, making your HR processes more manageable and effective. Our global employment background screening, identity, and verification solutions help you manage risk and equip you with the insights to hire with confidence. We’re meeting at the convergence of people and technology — with solutions that enable you to protect your brand and help create a safer environment for all your stakeholders.
Founded in 2003, We Aim to Deliver…
- Largest Global Capabilities
- Fastest Time to Hire
- Best Applicant Experience
- Leading Technology and Analytics
100+
Million Screens
Completed Each Year
~97%
Retention Rates
One of the Highest in the Screening Industry
9/10
Customer Satisfaction Rating
12 Years
Average Customer Tenure
~30,000
Active Customers
Embracing the Future with AI
We take a responsible and ethical approach to AI, acknowledging its influence and capacity to shape society. In designing and deploying many of our products, we harness AI to enrich user experiences and streamline operations. Consequently, we prioritize privacy, fairness, accountability, and transparency.
Our Advantage
As a diverse company, we are proud to be united around our principles and core values. For us, they are more than just words — they inspire and guide us every step of the way. They are the foundation of how we operate and treat our customers, partners, and each other.
Our Principles
-
Instill trust and confidence.
By fostering a culture of vigilance and respect for privacy, we stand together to achieve excellence in data security and compliance. -
Do the right thing.
We believe in doing what is right, even when no one is watching. We are committed to honesty, consistency, and responsibility. -
Show respect for the individual.
Everyone has unique talents and abilities. We strive to foster a culture of inclusion, dignity, respect, and empowerment to exceed our fullest potential. -
Put the customer first.
Our customers are at the heart of everything we do. We take an outside-in approach to build a community of raving fans, meeting their needs, and exceeding expectations. -
Innovate and create.
We believe in out-of-the-box thinking. As change agents, we are all empowered and expected to look for ways to improve our company while staying positive and adaptable as changes occur. -
Collaborate and appreciate one another.
We work as a team to achieve our goals and appreciate individual contributions. By fostering a collaborative environment, we achieve excellence together.
Our Values
Transparency & Integrity
Collaboration
Results
Outside-In
Change Agency
Accountability & Empowerment
Celebrating What Makes Us Different
Led by empathy and compassion, First Advantage is committed to diversity and inclusion. Our team members empower each other to be authentic and treat everyone with respect, integrity, and fairness. Together, they have formed a cross-functional Diversity, Equity, and Inclusion (DE&I) Committee that leverages external expertise to create a more inclusive workplace.
Human-Powered, Human-Centered
First Advantage is an organization driven by progress and service. We love that the work we do matters. As an industry pioneer with a deep sense of responsibility to our clients, employees, and stakeholders, our collective purpose drives individual effort.
Employee Resource Groups
First Advantage has five Employee Resource Groups (ERGs) that embrace unity through diversity. Our Generations, Pride, Women @ FA, ABC (African, Black, and Caribbean), and ¡VIVA! ERGs hold 20+ events annually.
SOAR Program
The award-winning leadership development program is designed for First Advantage managers, providing tools for building teams and becoming better leaders. It empowers front-line managers and many subject-matter experts promoted from within.
FA Cares
We believe in giving back to the places where we live and do business. In addition to company-supported Volunteer Time Off in the U.S., our FA Cares initiative allows employees to use their skills and talents to support important causes, projects, and not-for-profit organizations worldwide.
Executive Leadership
Scott Staples
Joelle Smith
Bret Jardine
Douglas Nairne
Beth Price
Steven Marks
Jon Black
Board of Directors
Joseph Osnoss
Susan R. Bell
James L. Clark
Bridgett Price
John Rudella
Judith Sim
Bianca Stoica
Scott Staples
Careers at First Advantage
Ready to work with a global screening, identity, and verifications leader? Grow your career with First Advantage.
Why First Advantage?
Along the applicant journey and beyond, leading HR teams choose First Advantage for reliable screening, verifications, safety, and compliance.
Hire Smarter
Actionable insights bring confidence to your hiring processes. Turn data into done with technology that helps you review and assess applicant information.
Onboard Faster
In the quest for quality talent, every moment counts. Accelerate the return of your screening results with the power of automation. Go beyond the background with onboarding solutions that can speed up Form I-9 compliance, tax credits, criminal record searches, and drug testing.
Applicants First
Behind every applicant is a person who brings value to your organization. Set the tone for a positive applicant journey with a mobile, applicant-first experience.
