Product Updates

New verification offerings help maximize primary source verification

We are excited to introduce our new Premium verifications for U.S. employment and education that maximize primary source verification success. These advanced workflows use enhanced contact research, multiple daily outreaches, and candidate document collection to help you boost primary source verification success rates and minimize manual intervention required by your staff, providing stronger support for your company policies and industry requirements.

Watch for document fraud detection coming soon, which helps detect employment document inconsistencies, including signs of potential fraud!

New login experience streamlines access across First Advantage solutions

To continuously enhance and streamline the login experience across our platforms, we’ve updated the login process for non-SSO users. If you haven’t already, you’ll be prompted to complete a quick sign-up flow and set up multi-factor authentication (MFA) as part of this updated login process.

Refreshed Candidate Profile PDF format helps make key information easier to review and action

We have introduced a visual refresh for the Candidate Profile PDF to make this document easier to read for both you and your candidates. The new look and feel is designed to help integrated customers visualize data mismatches between information provided by a candidate in an applicant tracking system (ATS) versus what the candidate submits in their profile.

Right to Work update helps organizations stay compliant with evolving requirements

First Advantage released a Digital Right to Work PDF update to align with the latest UK Right to Work guidance, helping organizations remain compliant with evolving requirements.

Self-Service background screening solution provides trusted services for small and medium-sized businesses

First Advantage continues to invest in global growth with the launch of a self-service background screening solution designed specifically for small and medium-sized businesses. The solution provides a simplified onboarding experience and easier access to trusted background screening services across the UK market.

Expanded drug screening network helps provide faster turnaround times and improved order status visibility

First Advantage has started to expand our drug screening network to include additional electronic collection locations, helping you gain increased access to faster turnaround times and improved visibility into orders.

Simplified order management improves operational efficiency

Take greater control of your workflows through a new Order Manager setting that enables users to cancel pending services directly within the platform, reducing reliance on manual processes and improving operational efficiency.

New Hong Kong screening solutions align programs with latest regulatory requirements

Two new regulatory search solutions – the Cross-Sector Reference Check and Reference Checking Scheme (RCS) help align your screening programs with the latest regulatory requirements and industry guidance.

Candidate experience enhancements for Department of Transportation (DOT) screening delivers a more intuitive experience

• Refreshed DOT Workflow delivers a more intuitive experience for candidates completing DOT-related information.
• Driver’s License Pre-Fill captures information directly from a driver’s license image and automatically populates candidate data, helping reduce manual entry errors and improve accuracy.