Know your people™

Professional reference checks for more confident hiring

Make faster, informed hiring decisions by confirming a candidate’s traits and skills with tech-enabled professional reference checks.

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Solutions that scale 

Professional Reference Checks Tailored for Your Needs 

Our professional reference checks, which are an investigative consumer report1, deliver timely insights into your candidate’s job-related traits and skills from people who know them best, giving you a clearer, more confident view of their qualifications.

Get faster results with tech-enabled reference checks. Our option-based electronic reference checks, when available, collect reference questionnaire responses and can automatically deliver results filtered according to your predefined rules.

Where available, select from electronic, hybrid, or fully manual workflows to match your reference check preferences and requirements.

Tailor questionnaires for a truly personalized experience.

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Results You Can Trust 

The Importance of Professional Reference Checks 

Professional reference checks offer deeper insights into a candidate’s job-related traits and skills from people who know them. This added perspective supports more informed hiring decisions and a more dependable workforce.

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Enhanced Experiences 

How Our Reference Checks Work

The candidate enters their reference details in our secure, intuitive, and mobile-first candidate experience.

We reach out to the contact according to your reference workflow to get the insights you need to make an informed hiring decision. Where possible, we email a link so the contact can respond at their earliest convenience.

If your questionnaire is set up as option-based, the status can be automatically applied based on your rules, helping to secure accelerated results. Typed responses are reviewed to identify and remove potentially sensitive information such as protected class details.

The finalized reference check responses are provided on the screening report for your use in the hiring decision.

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Why First Advantage?

Our advanced fulfillment systems will accelerate the turnaround times on your background criminal record checks. Approximately 90% of our U.S. criminal searches utilize intelligent automation to speed up the entire employment criminal background check process of searching for court records2.

Your questions, answered 

Common Questions About Professional Reference Checks

A First Advantage professional reference check involves reaching out to people who have previously worked with the candidate to gain insight into their job-related traits and skills. The goal is to gather additional information to help make more informed hiring decisions.

Reference check timing can vary significantly based on when references respond. First Advantage’s tech-enabled approach often accelerates the process by making it easier for references to complete the questionnaire.

A First Advantage employment verification compares the details provided by a candidate with those from their employer, typically confirming the employer, job title, and dates of employment. This information may vary depending on the type of employment verification. In contrast, a professional reference check involves reaching out to individuals who have worked with the candidate to gather insight into their job-related traits and skills.

Professional reference check questions typically focus on a candidate’s job-related traits and characteristics, such as job performance, professional strengths and areas for development, and working style. With First Advantage professional reference checks, questions can be customized to align with role-specific requirements.

Get Started Today 

Whether you want to rethink your employment background check program or need enhanced professional reference checks for more informed hiring, we can help.

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Sources:

1 “Investigative consumer reports” are “consumer reports” which touch on a consumer’s character, general reputation, personal characteristics, or mode of living which are obtained through personal interviews with neighbors, friends, or associates of the subject of the report. The difference from “consumer reports” is that “investigative consumer reports” are based on personal interviews. Generally, investigative consumer reports are considered to be a type of consumer report. (15 U.S.C. § 1681a(e))

2 First Advantage as of 12/31/2025

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