Partner Integration Intake Form - Enterprise Advantage

Thank you for your interest in integrating with the First Advantage API. Please complete this form to provide all necessary information for our Product Management team to review and support your integration.

Partner(Required)

Name of the Organization building the Integration to First Advantage API.

Platform/Product Name(Required)

Name of the Platform or Product which will be integrated to First Advantage API. (This could be your HCM or Platform being used / Partner or Client Platform)

Supported Workflow(Required)

Please confirm which workflow is supported by your integration.
Documentation Link: Learn More
[Sample Screening Work Flows]

Candidate Invite Screening Model: Order is created after Customer sends Candidate information and Candidate is invited to review and provide missing information required for FADV screening.

1-Step Screening Model: Order is immediately created when Customer has and sends all Candidate information needed for FADV screening.

SMS Invites(Required)

Optional enhancement to support sending Candidate's E-Invite as an SMS message. (To support this functionality, a Customer must assume responsibility for managing the Candidate's opt-in to receive SMS Communication, as well as provide the candidate's mobile phone number and enable the appropriate customer-level preference via Profile Advantage).
Please confirm if supported.

Yes

Location of Employment(Required)

Optional enhancement to support downstream workflows by capturing the City, State, and Country values of the job being applied to (to support this functionality, please pass the 'locationOfEmploymentCity', 'locationOfEmploymentState', and 'locationOfEmploymentCountry' values as part of the Order Request).
Documentation Link: Learn More
Please confirm if supported.

Yes

Language Translation(Required)

Optional enhancement to support translation of First Advantage candidate-facing materials to meet candidate's preferred language needs (to support this functionality, please pass the 'language_code' and 'country_code' fields as part of the initial Order Request).
Documentation Link: Learn More
Please confirm if supported.

Yes

Regionalization (US Only)(Required)

Please provide a list of the Regions (and Region definitions) supported for this integration.
[NOTE: First Advantage API Data will be stored in US Servers only, but can support international customers as long as they do not need to use Non-US regulations.]

Authentication Method (Request & Response)(Required)

The First Advantage API uses an OAuth2 ("OAuth") authentication scheme. Requests to the First Advantage API must be authenticated using short-lived bearer token in the Authorization header.
Documentation Link: Learn More
Please confirm whether the customer will be configured to use OAuth.
API Key will expire after 365 days, so will need to get that updated.

Yes

Order Level Status(Required)

Are status callbacks of the entire background check order supported, and is mapping present?
Documentation Link: Learn More

Yes, with mapping

Yes, without mapping

Please provide a mapping table (Order Level Status).(Required)

Max. file size: 15 MB.

Order Level Results(Required)

Are score/result callbacks of the entire background check order supported, and is mapping present?
Documentation Link: Learn More

Yes, with mapping

Yes, without mapping

Please provide a mapping table (Order Level Results).(Required)

Max. file size: 15 MB.

Search/Element Level Status(Required)

Are status callbacks of individual components within the entire order supported, and is mapping present?

Yes, with mapping

Yes, without mapping

Please provide a mapping table (Search/Element Level Status).(Required)

Max. file size: 15 MB.

Search/Element Level Results(Required)

Are score/result callbacks of individual components within the entire order supported, and is mapping present?

Yes, with mapping

Yes, without mapping

Please provide a mapping table (Search/Element Level Results).(Required)

Max. file size: 15 MB.

Callbacks/Webhooks(Required)

Has this integration implemented callbacks for status updates?

Yes

Real-Time Order Status Callbacks(Required)

Are real-time status callbacks of individual components within the order supported?
Documentation Link: Learn More

Yes, for Order Statuses only

Yes, for Search Level only

Yes, for both Order Statuses and Search Level

Adjudicated Statuses and Results(Required)

Can this integration support other results being returned from First Advantage platforms (besides Clear/Consider), and is mapping in place?
[NOTE: This functionality should be supported by default.]

Yes, with mapping

Yes, without mapping

Please provide a mapping table (Adjudicated Statuses and Results).(Required)

Max. file size: 15 MB.

Final Report Access(Required)

How will this integration support the review of the Final Report?

Document Upload

Report URL

Both

Enable Candidate Data Postback to ATS(Required)

Does this integration retrieve any candidate data? If so, please specify which data points are included and the method used to retrieve them.

Document Retrieval(Required)

Which documents, if any, are being retrieved through the API?
Documentation Link: Learn More

Billcodes(Required)

Differentiate between the customer's various billing departments (identifiers for finance purposes).
Documentation Link: Learn More
Please confirm if supported.

Yes

Subaccounts(Required)

Differentiate between different locations within a customer organization (identifiers for various purposes).
Documentation Link: Learn More
Please confirm if supported.

Yes

User Management(Required)

Will this integration support multiple distinct customer users, or only a single default user?

Multiple unique customer users

One default user

Additional Functionality(Required)

Is there any additional functionality we should be aware of for training or marketing purposes?

Available Partner Sandbox Environment(Required)

Is there a sandbox environment for First Advantage team to access?

Yes

Known Limitations(Required)

Are there any limitations we should be aware of for marketing or training purposes?

Deployment Environment(Required)

Are customers able to test the integration in a UAT/Test environment prior to production deployment?

Yes

Onboarding Process(Required)

Please provide some visibility into your onboarding process.

Available Documentation(Required)

Please indicate whether any existing or planned internal collateral is available for this integration (e.g., User Guide, Deployment Guide, demos, training videos, etc.).

FAQ(Required)

Please note any frequently asked questions related to this integration, if applicable.

Integration Marketing Promotion(Required)

Is there any need for the First Advantage team to submit training/marketplace materials separately? If yes, please provide more information.

Technical Contact Information(Required)

Please provide the email address of the primary Technical Contact for this integration.

Product Contact Information(Required)

Please provide the email address of the primary Product Contact for this integration.

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