Transport for London
We are contracted by Transport for London (TfL) to provide a criminal record check application service for taxi and private hire drivers (TPH) and owners.
We recommend applicants apply for their criminal record check online. It is a simple, easy and cost-effective process. However, if you do not have access to a computer or an email address, the paper-based application is available.
Taxi and Private Hire (TPH) drivers
An Enhanced Disclosure is required as part of your licence application to be a taxi or private hire driver.
Taxi vehicle owners
A basic check is required as part of your application if you own a vehicle for lease to other drivers and you would not be driving yourself.
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Help and Support
To contact the First Advantage Customer Care team that supports Transport for London inquiries please visit https://help.fadv.com.
You can browse the Knowledge Base for common questions and solutions or click the Chat with an Expert button to connect with a live agent.
Please remember to enter TFL in Company field to connect to the correct team.