Preparation of your Background Check
You should promptly notify any inconsistency regarding the language, name(s) or surname(s) by sending an e-mail to candidate.ml@fadv.com or contacting us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
Please contact the Human Resources department of the employer that has requested your background check to report the situation and request cancellation. Do not complete the form.
Do you have any additional questions? Please email us at candidate.ml@fadv.com or contact us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
You should identify the name of the employer that has requested us to perform your background check in the e-mail message that you have received. If you have any questions about the process, please contact the Human Resources department of the employer that has requested your background check.
Do you have any additional questions? Please email us at candidate.ml@fadv.com or contact us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
The invitation e-mail shall contain a list of documents to be requested during the completion of the online form.
Do you have any additional questions? Please email us at candidate.ml@fadv.com or contact us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
Form completion
If you studied at National Autonomous University of Mexico (UNAM), you must share the file [DOCUMENTO_UNAM] through the online form – at the education section – along with an official school certificate. This is a mandatory requirement by the institution to review and share information about its students or graduates. The requested document shall be attached to the invitation e-mail.
Do you have any additional questions? Please email us at candidate.ml@fadv.com or contact us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
Once the form has been properly completed, the “Submit” button shall be enabled in the last section; in addition, you will see the completed sections throughout the process on the left side. Every section should be highlighted in green color; if any section is highlighted in red color, it means that some information is missing.
Do you have any additional questions? Please email us at candidate.ml@fadv.com or contacting us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
Once the form has been properly completed, please select the “Submit” button. Our system will thereby create a downloadable PDF file, which shall include the information that you have provided and the consent letter that you have signed.
It is important to note that, once the form has been submitted, you will no longer have access to modify or add any information.
Do you have any additional questions? Please email us at candidate.ml@fadv.com or contact us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
You may provide a professional identification card/professional license, a global report card, a certificate of student status, among others, as a school certificate. If you do not have any of the above-mentioned documents, you shall contact your educational institution to request a valid proof.
Do you have any additional questions? Please email us at candidate.ml@fadv.com or contact us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
Click on the following link to process your application for the Mexican Institute of Social Security’s Proof of Qualifying Weeks: http://www.imss.gob.mx/derechoH/semanas-cotizadas
If you do not get your Proof of Qualifying Weeks, please provide your Institute of the National Housing Fund for Workers’ contribution record.
Do you have any additional questions? Please e-mail us at candidate.ml@fadv.com or contact us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
You cannot submit your information if you do not attach all the required documents. Therefore, please review the list of requested documents before you start to complete the form. Your information will be protected and encrypted.
For non-binding documents, MultiLatin Mobile should allow you to continue with the process.
Do you have any additional questions? Please e-mail us at candidate.ml@fadv.com or contact us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
The background check process is completely independent from the hiring process. Therefore, we do not have access to the information that you have provided to your headhunter. It is very important you to provide all requested documentation on the platform.
If you have any questions about the process, please contact the Human Resources department of the employer that has requested your background check.
Do you have any additional questions? Please email us at candidate.ml@fadv.com or contact us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
Because you have reported activity outside of Latin America. In order for First Advantage – MultiLatin to continue with the background check process and avoid setbacks, you shall attach the General Consent Letter along with the previously uploaded documents (national identity document, proof of residence, among others).
Do you have any additional questions? Please email us at candidate.ml@fadv.com or contact us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
We may require you to send us your payment receipts to confirm the name of your previous employers.
These documents will allow us to continue with your employment background check and provide high-quality information in your final report.
Do you have any additional questions? Please email us at candidate.ml@fadv.com or contact us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
During your Background Check
In some scenarios, our team may contact you to inform you that the provided school certificate is not official. This is the information after our team has contacted your educational institution.
If you do not have another document, it is very important that you contact your educational institution and request a new document to send it to First Advantage – MultiLatin and thus continue with the educational background check process.
Do you have any additional questions? Please email us at candidate.ml@fadv.com or contact us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
All requested documents and information to conduct your background check shall be provided through MultiLatin Mobile. This platform is a safe and secure vehicle where all your information shall be protected.
If any information or document was not submitted during the form completion, the analyst, who has been assigned to your background check process, shall contact you by phone call and/or e-mail message to specify you the steps to be followed.
Do you have any additional questions? Please email us at candidate.ml@fadv.com or contact us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
If you have not provided any information or document for any reason, the First Advantage – MultiLatin’s analyst, who has been assigned to your background check process, shall contact you by phone call and/or e-mail message to request you the missing information.
Do you have any additional questions? Please email us at candidate.ml@fadv.com or contact us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
Once you have completed the form, a PDF file, “Service Order”, will be automatically generated. Please download, save and print it. Afterwards, one of our analysts shall contact you to provide you with the address of the nearest laboratory to your home.
At the time of your appointment, you shall provide the “Service Order” and show an official identification document.
Do you have any additional questions? Please email us at candidate.ml@fadv.com or contact us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
Your authorization to review your credit history will allow us to request your information from the relevant institution.
Do you have any additional questions? Please email us at candidate.ml@fadv.com or contact us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
After your Background Check
The type of review, as well as the countries or states where it is to be verified, have a direct impact on the length of the process.
Overall, a background check process shall take between 5 and 7 business days. For more details, please contact the Human Resources department of the employer that has requested your background check.
Do you have any additional questions? Please email us at candidate.ml@fadv.com or contact us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
No, it will not. You should contact the Human Resources department of the employer that has requested your background check.
First Advantage – MultiLatin only checks and reviews the information that you have provided.
Do you have any additional questions? Please email us at candidate.ml@fadv.com or contact us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
MultiLatin Mobile Support
Once you have clicked on the link, which has been included in the invitation e-mail, you shall enter a security question, a hint to help you remember the relevant answer and your final answer.
It is important that you do not forget that information. Otherwise, if you want to log out for some reason, the system will ask you the right answer.
Do you have any additional questions? Please email us at candidate.ml@fadv.com or contact us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
The system shall automatically count the years to be verified, which shall be entirely covered, either with your previous jobs or, otherwise, the activities that you have carried out, such as education/training, sabbatical, and job search, among others.
If you have not had a job for some period and time has exceeded three months, you shall enter this period in the option “GAPS” and specify the activity that you have carried out within the referred period(s). The system will alternatively display a message in a red box, where you will find the missing period to be reported in the form.
Do you have any additional questions? Please email us at candidate.ml@fadv.com or contact us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
If you try to go further in the platform and you get an “X” or “error” in one or more of the steps to be followed, please verify that all the documents have been uploaded and all mandatory fields have been completed. You shall recognize them because they are marked with an asterisk (*).
Do you have any additional questions? Please email us at candidate.ml@fadv.com or contact us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
The form shall be completed using a desktop computer, laptop, tablet, or smartphone.
Google Chrome and Mozilla Firefox are the recommended browsers to complete the form. It is important to have a stable Internet connection to prevent interruptions that may hinder the timely completion of the form.
Do you have any additional questions? Please email us at candidate.ml@fadv.com or contact us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
About Background Checks
When a job applicant provides their curriculum, the personal data are protected by the Federal Law on Protection of Personal Data Held by Private Parties, applicable for each country.
It is therefore crucial that all background checks are always initiated once the applicant has provided their consent.
Do you have any additional questions? Please e-mail us at candidate.ml@fadv.com or contact us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
Their goal is to verify and review the applicant’s background to protect the corporate reputation and enhance their compliance levels.
Do you have any additional questions? Please e-mail us at candidate.ml@fadv.com or contact us from the country you are located by phone:
- Argentina: +54-810-112-7413
- Brazil: +55 11 2394 7215
- Chile: +56-800-719-934
- Colombia: +57-800-093-0231
- Mexico: +52 800 323 0220
- Peru: +51-800-71511
