Contact Us
We look forward to hearing from you. Existing customer contact Information is below. If you are a potential NEW customer, please click here to get started. If you’re looking for information on our office locations, click here.
Contact First Advantage® Team:
INDIA:
- For New Business/Sales Enquires contact: +91 8861013031 Mon to Fri 9:00 AM to 6:00 PM
- Email: info.india@fadv.com
VERIFY DIRECT:
- Verify Direct Sales: +91.22.4069.7019
- Email (Customer Care): Contact Verify Direct Customer Support
NORTH AMERICA AND CANADA:
- U.S. Sales: +1 844.718.0087
- Email: Contact First Advantage North America Sales
- Canada: +1 416.961.1611
- Toll free within Canada: +1 800.833.7511
- Email: Contact First Advantage Canada Sales
EMEA:
- United Kingdom: +44 (0) 800 088 5473
- Dubai: +971 527295959
- Email: Contact First Advantage EMEA Sales
APAC:
- Australia: +612.9017.4300
- Beijing: +86.010.65505506
- Hong Kong: +852.2810.6448
- Japan: +81.3.5422.3460
- Korea: +822.512.3931
- Malaysia: +60.3.5624.4390
- New Zealand: +64.9.438.5232
- Philippines: +632.8592100
- Shanghai: +86.21.60914840
- Singapore: +65.6534.3262
- Zhuhai: +86.0756.2312393
- Email: info.asia@fadv.com
Need Additional Assistance?
I am applying for a job at a company other than First Advantage:
- Please contact the human resources department at the company hiring for the position. Requests for candidate password resets, tests and other forms must be done with the HR department at the employer with whom you are applying.
- I have a question about my employment background check.
- Obtain a free copy of your employment background check. Email questions about report results to Background Check Questions.
Data Privacy Contacts
- Please find information regarding our Data Privacy Officer for Canada and Singapore on our Privacy Policy.
- To obtain additional information about the privacy practices and policies of First Advantage in connection with its preparation and processing of investigative consumer reports, please contact us at privacy@fadv.com.
I would like to become a partner.
- Learn more about partnering with First Advantage
- Submit a Referral to our Partner Team
- Email our Business Development group.
Media Inquiries
Email questions to Marketing