Contact Us

We look forward to hearing from you. Existing customer contact Information is below. If you are a potential NEW customer, please click here to get started. If you’re looking for information on our office locations, click here.

If you do not know which of the following numbers to call, please call +91 8861013031 to reach general customer service.

Contact First Advantage® Team:

INDIA: 

VERIFY DIRECT: 

NORTH AMERICA AND CANADA: 

EMEA: 

APAC: 

Need Additional Assistance?

I am applying for a job at a company other than First Advantage:

  • Please contact the human resources department at the company hiring for the position. Requests for candidate password resets, tests and other forms must be done with the HR department at the employer with whom you are applying.
  • I have a question about my employment background check.
  • Obtain a free copy of your employment background check. Email questions about report results to Background Check Questions.

Data Privacy Contacts

  • Please find information regarding our Data Privacy Officer for Canada and Singapore on our Privacy Policy.
  • To obtain additional information about the privacy practices and policies of First Advantage in connection with its preparation and processing of investigative consumer reports, please contact us at privacy@fadv.com.

I would like to become a partner.

Media Inquiries

Email questions to Marketing

Background Check Resources

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About First Advantage

Along the applicant journey and beyond, leading HR teams around the globe rely on First Advantage for screening, verifications, safety, and compliance. Striking the balance between tech and people, our innovations help you Hire Smarter and Onboard Faster.
People are at the Heart of Everything We Do

First Advantage is committed to environmental, social, and corporate governance initiatives.

Improve compliance accuracy and speed with our integrated solutions for your business  

Companies are evolving—from new technology to new innovative business models, first advantage helps make background check process more efficient, and compliant to help hire faster and better.