Product Update Type | First Advantage North America
Product Update Type:

Important Update

Oct 27, 2025
Description

E-Verify Workflow Enhancements

New E-Verify Further Action Notice (FAN) enhancements allow you to benefit from a time-saving workflow that supports electronic delivery to capture the required information to proceed to the next step in the E-Verify case management workflow. Reach out to your Customer Success Partner to opt-in today! Learn More

Oct 25, 2025
Description

More User-Friendly Candidate Experience for Scheduling Physicals
Candidates can now utilize our convenient, streamlined Online Scheduler tool for both DOT and non-DOT physicals, allowing you to manage the physical screening process electronically versus relying on a paper Chain of Custody (CoC) form. Learn More

Oct 9, 2025
Description

Manual Order Workflow Update Provides Streamlined Experience

A manual order workflow update recently released within the Additional Info tab that now aligns your Client Hub experience more closely with the classic ScreeningDirect experience. This update will be automatically applied and will provide you with a more streamlined, efficient experience. Learn More

Sep 23, 2025
Description

Enhanced US Employment Verifications Transportation Records

We have strengthened the Verified! database by adding historical and ongoing Transportation Verification employment records. This enhancement helps to give you faster, more cost-effective employment verifications. Learn More

Sep 19, 2025
Description

Expanded State Fingerprinting Services

We’ve expanded our fingerprinting services to 13 states, making it easier to meet compliance requirements alongside your background screening orders. You can now request fingerprinting in Colorado, Florida, Indiana, Massachusetts, Missouri, New Jersey, New York, Pennsylvania, South Carolina, Tennessee, Texas, Utah, and West Virginia. Learn More

Sep 13, 2025
Description

DOT Verifications for Non-US Drive Addresses

If you hire drivers with non-US addresses who operate in the US, you can now include Department of Transportation (DOT) Verifications as part of the candidate’s background check. This enhancement helps you meet compliance requirements more easily and helps create a smoother hiring process. Learn More

Sep 10, 2025
Description

Streamlined Login Experience with Direct Dashboard Access
To improve your experience and reduce clicks, we will now route you directly to your Client Hub dashboard upon login – ensuring faster access to the tools and features you use most. Learn More

Aug 28, 2025
Description

Self-Service Random Drug & Alcohol Screening Orders

You now have the flexibility to create random drug and alcohol orders on your own – either individually or in batches. This enhancement empowers you to manage your random testing program more efficiently and with greater control. Learn More

Aug 27, 2025
Description

Verified! Database Expansion for Education Verifications

We’ve expanded the Verified! database by adding historical and ongoing education records from ScreeningDirect. This enhancement increases the speed and cost-effectiveness of our Education Verifications – helping you make informed hiring decisions faster.  Learn More

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